TERMS OF SERVICE

Terms of Service

Welcome to Nestqivo.

These Terms of Service govern your access to and use of nestqivo.com and purchases made through the website.

Nestqivo is operated by:

Legal Entity: Shaanxi Fengmi Xiqing Technology Co., Ltd.
Registered Address: Room G183, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China
Email: service@nestqivo.com

By accessing the website or placing an order, you agree to these Terms together with the other policies published on the website.

1. Intellectual Property

Unless otherwise stated, website content including Nestqivo branding, photographs, graphics, layouts, descriptions, copy, videos, and original design elements belongs to Nestqivo, its operator, licensors, suppliers, or other applicable rights holders.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, commercially exploit, impersonate, scrape, or republish protected content without appropriate authorization.

2. Product Information and Accuracy

We aim to provide clear and accurate product descriptions, photographs, dimensions, colors, materials, and specifications.

However, slight differences may occur due to:

  • Screen and monitor settings.
  • Photography lighting.
  • Handcrafted details.
  • Production batches.
  • Materials and finishes.
  • Measurement methods.

We reserve the right to correct errors involving descriptions, prices, availability, promotions, shipping information, or other website content.

If a significant error affects an order already placed, we may contact you to provide an appropriate resolution.

3. Orders

We reserve the right, where legally permitted, to decline or cancel orders involving:

  • Suspected fraud.
  • Unauthorized payment.
  • Pricing or technical errors.
  • Product unavailability.
  • Unreasonable purchase quantities.
  • Suspected resale abuse.
  • Violations of these Terms.

If we cancel an order after payment has been collected, an appropriate refund will be issued.

4. Accounts

You may be able to create an account on nestqivo.com.

You are responsible for:

  • Providing accurate account information.
  • Protecting your password.
  • Keeping login credentials confidential.
  • Notifying us if you believe your account has been compromised.

5. Prohibited Conduct

You may not use our website to:

  • Commit fraud.
  • Attempt unauthorized access.
  • Upload malicious software.
  • Interfere with website operation.
  • Conduct automated scraping without authorization.
  • Misrepresent your identity.
  • Submit knowingly false or misleading information.
  • Infringe intellectual property rights.
  • Use the service for unlawful purposes.

We may restrict access when reasonably necessary to protect customers, our website, or our business.

6. Pricing and Payments

Prices are displayed in the currency selected or otherwise indicated by the website.

We may change prices, promotions, and availability at any time before an order is confirmed.

Payments are processed through third-party payment providers.

You agree to provide current, complete, and accurate billing and payment information.

7. Promotional Offers

Discounts, promotional codes, free gifts, free shipping offers, and limited-time promotions may be subject to additional conditions.

Unless otherwise stated:

  • Promotions may not be combined.
  • Promotions may be modified or withdrawn before an order is completed.
  • Promotional offers have no cash value.
  • Abuse or unauthorized reproduction of promotional codes may result in cancellation.

8. Product Use

Customers are responsible for reviewing and following all instructions, warnings, assembly information, electrical requirements, age recommendations, and safety notices provided with products.

Illuminated, electrical, candle-related, fragile, and hanging decorations should be used only as directed.

Nestqivo is not responsible for damage caused by misuse, unauthorized modification, improper installation, improper storage, or failure to follow safety instructions, except where liability cannot legally be excluded.

9. Third-Party Services and Links

Our website may contain services or links provided by third parties, including payment providers, shipping carriers, analytics providers, and social media platforms.

We are not responsible for the independent privacy practices, content, or availability of third-party websites.

10. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Nestqivo and its operator will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

This provision does not exclude liability that cannot legally be excluded or limited.

12. Website Availability

We work to maintain a reliable website but cannot guarantee uninterrupted access.

The site may occasionally be unavailable because of maintenance, updates, network problems, third-party services, security events, or circumstances outside our reasonable control.

13. Returns and Shipping

Purchases are also subject to our current:

  • Refund Policy.
  • Shipping Policy.
  • Privacy Notice.
  • Your Privacy Choices page.

These policies form part of your overall relationship with Nestqivo where applicable.

14. Changes to These Terms

We may update these Terms from time to time.

The version published on nestqivo.com will apply from its effective publication date, subject to applicable law.

15. Governing Law

These Terms will be interpreted in accordance with the laws applicable to the operating entity and the transaction, together with any mandatory consumer protection laws that apply in the customer's jurisdiction.

Nothing in these Terms is intended to remove statutory consumer rights that cannot legally be waived.

16. Contact Us

Questions regarding these Terms may be sent to:

Email: service@nestqivo.com
Website: nestqivo.com

Legal Entity: Shaanxi Fengmi Xiqing Technology Co., Ltd.
Registered Address: Room G183, Unit 2, Building 6, Phase II, Linkong Industrial Park, Airport New City, Xixian New Area, Shaanxi Province, China